Strategic Context

Sustainable Social Services for Wales: A Framework for Action

This policy sets out how Welsh Government will take social services and social care forward and the importance of collaborative and partnership working to deliver change. It sets out the priorities for action as follows:

• A strong national purpose and expectation and clear accountability for delivery
• A National Outcomes Framework
• Citizen centred services
• Integrated services
• Reducing complexity
• A confident and competent workforce
• Safeguarding and promoting the wellbeing of citizens
• A new improvement framework for Wales

The aim is to make social services sustainable and to make sure they are there when people need them. It aims to re-position and reshape services to meet the changing needs and expectations of service users.